ACTIVE LISTENING SKILLS – E-LEARNING
Course Types | eLearning |
Course Durations | 25 minutes novice/experience/refresher |
Course Ratio | Trainee 1:1 |
Accreditation | Upon successful completion of the course trainees will be issued with a certificate which will be valid for 5 years. |
Minimum Age | Suited to age range of 16 years and above |
Prerequisites | None |
Assessment | E-learning interactive questions and end test |
- Introduction to active listening
- Understand the principles of active listening
- Understand active listening skills and strategies
- Understand communication at work
- Review and summarise information
- Undertake active listening interactive testing
This training course aims to give trainees knowledge and understanding in active listening skills. Active listening is a structured form of listening that improves mutual understanding and ensures clearer communication at work.
This eLearning course allows trainees to view realistic scenes and be tested on their knowledge retention.