DEALING WITH DISRUPTIVE PEOPLE – E-LEARNING
Course Types | eLearning |
Course Durations | 35 minutes novice/experience/refresher |
Course Ratio | Trainee 1:1 |
Accreditation | Upon successful completion of the course trainees will be issued with a certificate which will be valid for 5 years. |
Minimum Age | Suited to age range of 16 years and above |
Prerequisites | None |
Assessment | E-learning interactive questions and end test |
- Introduction
- The Negative Impact of Disruptive Behaviour
- Disruptive Behaviour In The Workplace
- Managing Disruptive Employees
- Managing Disruptive Customers
- Managing Disruptive Suppliers
- Disruptive People In Meetings
- Dealing With Disruptive Management
- Review and summarise
- Interactive testing
Disruptive people are a frustrating part of any workplace with the potential to negatively influence those around them. If left unchecked, the troublesome conduct of disruptive employees can greatly affect your organisation’s morale, performance, and productivity. This programme discusses the key issues brought on by different types of disruptive people, and how to handle them when they arise.