HANDLING AGGRESSIVE BEHAVIOUR – E-LEARNING
Course Types | eLearning |
Course Durations | 29 minutes novice/experience/refresher |
Course Ratio | Trainee 1:1 |
Accreditation | Upon successful completion of the course trainees will be issued with a certificate which will be valid for 5 years. |
Minimum Age | Suited to age range of 16 years and above |
Prerequisites | None |
Assessment | E-learning interactive questions and end test |
- Introduction to handling aggressive behaviour
- Understand aggressive behaviour types and causes
- Understand risks & repercussions
- Understand aggressive behaviour precautions
- Understand de-escalating aggressive behaviour
- Understand defending against aggressive behaviour
- Undertake handling aggressive interactive testing
This training course aims to give trainees knowledge and understanding in handling aggressive behaviour and allows trainees to view realistic scenes and be tested on their knowledge retention. Unfortunately, aggressive behaviour is something we all can encounter in our daily lives. Handling these interactions can be difficult, as the wrong technique can jeopardise the safety of yourself and those around you. When a conflict escalates, you run the risk of disruption and violence that can have grave ramifications. This training course will demonstrate how to avoid such mistakes, and is suitable for personnel at all levels who might encounter aggressive behaviour in public.