SOCIAL MEDIA & EMAIL ETIQUETTE FOR LEADERS – E-LEARNING
Course Types | eLearning |
Course Durations | 34 minutes novice/experience/refresher |
Course Ratio | Trainee 1:1 |
Accreditation | Upon successful completion of the course trainees will be issued with a certificate which will be valid for 5 years. |
Minimum Age | Suited to age range of 16 years and above |
Prerequisites | None |
Assessment | E-learning interactive questions and end test |
Performance Objectives
- Introduction
- Social media
- Instant messaging and texting
- General internet use
- Cyber-bullying and sexting
- Review and summarise
- Interactive testing
This programme will cover the key areas that can help you maintain an appropriate and professional approach to using a range of communication technologies at work.
Over the years, the digital revolution has dramatically changed the way we communicate and share information. These changes have brought with them a whole new set of risks associated with privacy and security.
These risks need to be managed in both our private and our working lives. Modern digital technology offers a plethora of devices and formats that allow us to communicate freely, and often instantly, in video, still images and in writing. For most, the hand-written letter is a thing of the past, however, in business, the fundamental tenets of traditional writing etiquette remain unchanged, and are still an important part of maintaining a sense of professionalism in the digital age.